Here at JB Wholesale, we recognize the importance in providing our customers a Great Customer Service Experience on a consistent basis. We know Great Service is essential to developing, building and maintaining long-term relationships with our customers. Being family owned and operated, we are grateful for all our customers that have and continue to entrust us with their roofing material needs. We will continually strive to be worthy of your trust and customer loyalty in all we do!
Our Commitment to You:
Customer satisfaction has always been important to us! Since 1979 when JB Wholesale first opened its doors, our commitment has always been and continues to this day; is to always treat every customer and contractor with utmost respect and integrity in word and actions. Being a family owned and operated business, we have long-established core values in treating our customers and employees like family; this is evidenced by the many customers and employees that have been doing business with and working for JB Wholesale now over 30 years.
We at JB Wholesale are firmly committed to providing our customers the best possible customer service and services to meet your needs and expectations. We are not perfect and may fall short, but we will always do everything in our power to “make it right.”
Our Standards in Service:
- To provide excellent customer service always in word and actions.
- Be honest in our communication when it comes to pricing, products, deliveries and referrals.
- Provide service promptly.
- Respect and listen to our customers questions and concerns.
- To meet and exceed customer’s expectations with every business opportunity.
- Work together as a team.
- Continuing employee product knowledge & safety training for sales staff and delivery crews to serve our customers better.
Who We Serve
Our Contractors have their customers best interest in mind. So in return, we like to make sure we have what you need at your finger tips. Like credit accounts, quotes, delivery service, just to name a few.